Privacy Policy

We are committed to the protection of personal data we process – below you’ll find the Privacy Policy, which guides how we collect, use, transfer and store the information that you provide us with or that we collect about you when interacting with ZAVI. The following information is provided by Zavi Designs Pvt. Ltd. to show how we comply with the basic rules and regulations and to help keep you fully informed about your basic rights (and how to enforce them). By visiting shop-zavi.com, you accept and consent to the practices described in this Privacy Policy.

This Privacy Policy is incorporated by reference into the ZAVI Terms of Service (the “Terms”). The terms “ZAVI”, “ZAVI Designs Pvt. Ltd., “we,” and “us” include ZAVI Designs Pvt. Ltd. and our affiliates and subsidiaries.

Our contact details :

ZAVI Designs is the data administrator and located at Andheri West, Mumbai, India. You can reach us by email at support@shop-zavi.com

Applicability :

This policy applies to all the persons whose personal data are processed by ZAVI :

1. Visitors to the exhibition(s) of ZAVI;
2. Visitors to the ZAVI website;
3. Recipients of newsletters and emails sent by ZAVI to visitors of our exhibitions and/or website;
4. All other persons who contact ZAVI, subscribe to the newsletter of ZAVI or of whom ZAVI processes personal data.

 This Privacy Policy does not apply to partners, employees, contractual employees, freelancers working for us, student interns and applicants.

Personal data we collect :

We process personal data you have provided to us, personal data generated during your visit to our exhibitions and/or our website and when reading newsletters and emails sent by us to visitors of our exhibitions. We also process personal data we have obtained from other sources such as Social Media platforms.

Potential personal data we collect :

• Name, email address and your purchasing preferences when you visit our exhibitions
• Personal data like your name, email address, phone number, your address including the postal code obtained through or generated on our website, newsletters, commercial emails or related technologies:
• IP address, geographical location, system details like OS, browser version, ISP, etc.
• Your browsing behaviour on the website such as information on your first visit, previous visit and current visit, the visited pages and the manner in which you navigate on the website;
• Whether you open a newsletter of email and what sections you select.
• In addition, we may also get "Your" information from third party apps and websites like social media, in such cases we may get additional information like your username or any other information that the social media platform has the right to share with us. When you are using ZAVI with your social media accounts you are authorizing ZAVI to collect, use, or retain any such information in accordance of this policy.

Use of your personal data :

Simply put, all the information we collect is used primarily only to enhance your shopping service and provide better services to you. In addition, the information collected by us will be used for:

1. Maintaining contact with the visitors of our exhibitions and website  - Your name and email address will be recorded in our system along with your contact number and location in order to send you sustainable related information.

2. Understanding your fashion preferences, views and interests in sustainable fashion

3. Improving our non-commercial fashion campaigns - Express ourselves on public social media platforms. We only use your photo on social media platforms with your permissions, which may be revoked at any time. We are not responsible for the content of those websites or the services of these social media platforms. Nor is ZAVI responsible for the privacy policy and the use of cookies on those websites and social media platforms;

4. Improving and securing our website shop-zavi.com

5. Preparing user statistics; The user statistics of the website enable us to get an idea of the number of visitors, the duration of the visits, what sections of the website are visited and the click-behaviour. These are generic reports without any information about individual persons. We use the collected information to improve the website.

6. Update you on our new products.

7. Help you with your queries or resolve your concerns related to any product or service offered on or by us.

8. Protect the integrity and decorum of our website.

9. To keep you updated on any change in this policy or inclusion of any new one.

Legal grounds for the processing :

We process personal data based on one of the following legal grounds:

• Approval
• In relation to a legitimate interest

The legal grounds used by ZAVI are :

Approval
You will always have the right to withdraw any permission you have given us to process your personal data. To do so, please email support@shop-zavi.com

Legitimate interest
We may also process your personal data if we have a legitimate interest and do not disproportionately infringe on your privacy. We may, for example, use your contact details to invite you to future events based on your attendance of previous events.

Processors and sharing of personal data :

We may hire service providers (processors) for the processing of your personal data which solely process your personal data based on our instructions. We will conclude a processor agreement with these processors which meets the basic requirements of Data Protection. We, for example, hire IT service providers that provide support to the safe and stable operation of our systems. We also make use of third-party services to send newsletters and emails. These are examples of parties that can be considered processors. If a court ruling requires us to share personal data with third parties, we will need to comply with this.
Your personal data will not be shared with third parties for commercial purposes.

You can obtain more details of the protection given to your personal data by contacting us via support@shop-zavi.com 

Retention of your personal data :

We will keep your personal data only for as long as necessary for the purposes for which it was obtained. In order to comply with the records retention requirements applicable to us all your personal data will be kept for a period of no longer than 5 years.

Questions about your personal data :

Each person can pursuant to the law exercise certain rights in relation to their personal data. You have the right to access, correct and remove your personal data. You can also object to the use of your personal data or request to limit their use. In certain cases, you can request your data and transfer them to another party. If you have any questions, please contact support@shop-zavi.com 

How to opt out :

If you wish to opt out from or revoke your consent to any communication, clear, enable or disable cookies or tracking we’ve collected the most important information on how to do so below.

How to manage subscriptions from ZAVI emails :

Go to the latest email received from us, head to the bottom of the email and click “Unsubscribe” to unsubscribe from all ZAVI email communication. Please note that this means you may miss important information.

Complaints about handling your data :

If you have any complaints about how we handle your personal data, please contact us by sending an email to support@shop-zavi.com or calling +91 8291072512. We would be happy to help you find a solution.

Amendments to the Privacy Statement :

Developments in changes are taking place rapidly and things may change in the personal data requested from you and the manner in which we use them. Regulations may also be amended. If this is the case, we will change this Privacy Statement. Please regularly check this page to find the most recent version of our privacy policy.