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Shipping Information

  • Enjoy free shipping(handling) on your first order or on all orders above EUR 150
  • In general, domestic shipments are in transit for 3 - 7 days. 
  • Generally, orders shipped internationally are in transit for 7 - 15 days.  We are able to offer a more specific estimate when you are choosing your courier at checkout.
  • Orders are usually dispatched within 3-5 business days of payment of order
  • Our warehouse operates from Monday to Friday during standard business hours, excluding National Holidays wherein the warehouse will be shut. In these instances, we take steps to ensure shipment delays will be kept minimum. If the order is urgent the customer can get in touch with us on support@shop-zavi.com
  • If a cancellation is done before the order has been shipped then shipping charges will be refunded. However, if your order has already been shipped, then shipping charges will not be refunded.
  • Shipping charges will not be refunded on the return orders. 
  • Only 3 attempts will be made for delivering the order and after that your order will be returned to us and automatically get cancelled. 
  • If you wish the order to be delivered at a preferred time or at a later date, please coordinate the same with the field executive/ courier person, when he gets in touch with you. 

Tracking:

  • A tracking number will be sent to your email or through SMS. 
  • If in case you can't find any notification from us please write to us at support@shop-zavi.com and we will provide you with a solution.