يعتمد ذلك على مكان تواجدك. تستغرق الطلبات التي تتم معالجتها هنا من 5 إلى 7 أيام عمل للوصول. قد تستغرق عمليات التسليم في الخارج من 7 إلى 16 يومًا. سيتم توفير تفاصيل التسليم في بريدك الإلكتروني للتأكيد.

Absolutely! Once your order is shipped, we’ll send you a tracking number via email so you can monitor its progress.

We accept all major credit cards, debit cards, Apple Pay, Zina, Tabby and tamara.

نعم، نقوم بالشحن إلى جميع أنحاء العالم. سيتم تطبيق تكاليف الشحن، والتي سيتم إضافتها عند إتمام عملية الشراء. نقدم خصومات وعروض ترويجية طوال العام، لذا ترقب العروض الحصرية.

Yes, we offer free shipping based on the order value and location.

We accept returns within 14 days from the date your items are delivered for a full refund. Items must be in unworn, unwashed condition, with all original labels and packaging intact.

• Refunds: We will refund the value of the returned goods.

• Shipping fees are non-refundable.

• Exchanges: Exchanges can be made within 30 days from the date of delivery.

TO INITIATE A RETURN OR EXCHANGE:

1. LOG IN TO YOUR ACCOUNT TO VIEW ALL YOUR ORDERS.
2. SELECT THE ITEM(S) YOU WISH TO RETURN OR EXCHANGE.
3. FOLLOW THE PROMPTS TO CHOOSE EITHER A RETURN FOR REFUND OR AN EXCHANGE FOR A DIFFERENT SIZE, COLOR, OR PRODUCT.
4. A REVERSE PICK-UP WILL BE ARRANGED FROM YOUR DELIVERY LOCATION. FOR DUBAI ORDERS, THE PICK-UP WILL BE WITHIN 1-3 WORKING DAYS.

ALTERNATIVELY, YOU CAN USE THE LINKS PROVIDED IN YOUR ORDER CONFIRMATION OR SHIPPING CONFIRMATION EMAILS TO START THE RETURN OR EXCHANGE PROCESS.

Each product comes with specific care instructions on the label. For general guidance, visit our Product Care Guide.

Yes, sustainability is at the core of our brand. We use eco-friendly materials like LENZING™ Viscose, linen, and bamboo. Learn more about our commitment to sustainability on our sustainability page.